Forum Discussion

PFCCOG's avatar
PFCCOG
Contributing User
5 years ago

Getting rid of a paid sales invoice

Hi members,   I have a $110 sales invoice dated January 2020 that was paid in February 2020 by the head office of an organisation that pays for multiple stores. They sent me their remittance which ...
  • Mike_James's avatar
    Mike_James
    5 years ago

    Hi PFCCOG , one logical possibility is that the charges have been duplicated and included in another branch's payment amount, in which case you "could" credit the total.

PFCCOG's avatar
PFCCOG
Contributing User

Thank you so much Mike! I didn't know that report existed!

 

Now I'm even more confused because there are no other invoices I have allocated the $110 to yet the debtors clearing account is balanced :(

 

Is there another way I can mark it as paid?

Mike_James's avatar
Mike_James
Ultimate Cover User
5 years ago

Hi PFCCOG , one logical possibility is that the charges have been duplicated and included in another branch's payment amount, in which case you "could" credit the total.

  • PFCCOG's avatar
    PFCCOG
    Contributing User
    5 years ago

    Thank you Mike. I'll try work it out. :)

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