When you receive a refund from a supplier and it is entered through receive money it is allocated to the expense account. However when you run the gst report it never matches because it is shown as a negative in gst collected which it should be negative in gst paid. The gst report shows as negaitve in purchases. Very annoying but how can be fixed.
Hi PP4
Thanks for your post. If you receive a refund from a supplier you would either reverse the existing purchase or manually credit a debit note by recording a negative purchase transaction. You can then process the refund in Purchases register>>Returns & Debits tab>>Receive refund. The GST amount will then appear as a negative in GST paid.
The Help Article, Supplier returns, debits and refunds, has detailed instructions for this.
Please let me know if you need further help.
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