Hi SAQ
Receipts can be printed via Banking (or Sales)>>Print Receipts. Within this window, you can tick the transaction(s) you wish to print and select Print.
Should the transaction already be printed and you need to re-print it you would select the Advanced Filters within that Print Receipts window and select Unprinted Receipts Only. You may want to add additional filters to locate that transaction.
It should be noted that we are aware of a situation in which already printed receipts will not appear back in that window and thus are not able to be printed. Should this situation arise, we do have a script that we can run over the file to aid that situation. Happy to run that for you, we would need to grab the following information to arrange for that:
- Where the company file is stored i.e. online or local
- What the LAST FOUR DIGITS of the serial number is - Setup>>Company Information
- What is the company file ID - Help>>About AccountRight