Forum Discussion
Hello Tracey,
I have the same situation where past payments (from previous years) have been made from Electronic Bank Transfer, but are still sitting in the Electronic payment list to be taken up yet greyed out. How do I remove?
I have tried taking them up by ticking the box on right, then pressing close hoping they would disappear. Because if I create a bank file would that not double the transactions?
cheers
Michelle
Hi GEO-1778
There's two processes that occur when you record an electronic payment -
- the bank file is created
- a transaction is recorded which moves the amount from the electronic clearing account to the bank account
As such, the only way to remove transactions from the Prepare electronic payment window is to record the transaction. To do this you need to click on Bank file, when the Save as window opens click Cancel as you don't need to save or upload the bank file.
This moves the amount to the bank account so you will have the electronic payment transaction sitting in the Reconcile accounts window for reconciliation. As those original transactions have never been processed through Prepare electronic payments you would need to look into how the bank account was reconciled. What we typically see in these situations is that Spend money transactions are recorded and reconciled for those payments. This results in duplicate transactions, the original payment transaction and the Spend money transaction.
Your options to resolve this are:
- delete the Spend money transactions, undo the bank reconciliations and re-reconcile with the electronic payment transactions
- if the transactions are old, you could speak to your accountant about journalling the electronic payment transaction amounts from the bank account to another account. You need to process the Prepare electronic payment transaction first, if you journal from the electronic clearing account the transactions won't be removed from the Prepare electronic payments window.
Please let me know if you need further help.
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