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how do I allocate a refund to an existing Order (not an invoice)
How do I allocate a refund to an existing Open Order (not an invoice)
Hi SteveS1
Sorry to see that no one has offered assistance with your query. To apply the credit to an order instead of a refund you can:
- Go to Sales and click Sales Register.
- Click the Returns & Debits tab.
- Locate and select the credit you want to apply and click Apply to Sale. The Settle Returns & Debits window appears, listing all open invoices and orders.
- Type the amount you want to apply to the order in the Applied column.
See Help Article: Settling customer credits for more information on that topic.
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