I can NOT email out invoices and statements to customers.
Since the Jan26 update, I can NOT email out invoices and statements to customers. Emails are not appearing in the Sent emails log. Can anyone help me please?
Forum Discussion
Hey AccountAgri26,
Sorry for the hassle you’ve been having since the 26 Jan update. A few things you can test on your end are
- Switching the form to plain paper to see if that sends.
- Using Outlook when emailing invoices and statements.
- Testing from a different device altogether.
If none of these options do the trick, you can reach out to our team and they can take a closer look at what’s happening with your file. You can contact them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via My Account.
Cheers,
Doreen
