I paid a supplier invoice but to the wrong bank account
The money has been returned but I have closed off the payment using Bank feeds. I have received the refund (by creating a credit).
How do I pay the supplier's invoice into the correct bank account?
Hi Beemitz
Thanks for your post. The best way to deal with a returned supplier payment is to reverse the Pay bills transaction. That will leave the original payment matched with bank feed transaction and create a credit which can be matched with the refunded amount. The purchase transaction will be open so that you can re-process the Pay bills transaction.
As you've already processed a refund you would need to delete the refund transaction first and then delete the manually created credit. In Setup>>Preferences>>Security tab untick Transactions can't be changed they must be reversed to delete those transactions. Retick that preference to reverse the Pay bills transaction.
Please let me know if you need further help.
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