Duplicate supplier invoice numbers
Hi, I have been using the purchases in tray upload saved emailed invoices via the in tray, all working well until that last few weeks. We had a supplier change their bussiness information and invoicing system onn March 1 and since then MYOB is not warning for duplicate supplier invoice number and I have accidently recorded a few purchase invoices twice. It was working perfectly before. I have checked the Preferences and and it was set to 'warn for duplicate supplier invoice number' so upon reading some post's here I changed it to 'warn for duplicate supplier invoice number and Purchase order number' but this did not resolve the issue, which I didn't think it would because most invoices we recieve do not have a purchase order number only a supplier invoice number and are therefore entered using an auto generated purchase order number.
Would it have anything to do with how I added the new business information into a new supplier card?
Any suggestions greatly appreciated :)
Donna
Hi Lisa, I did as you suggested but it didn't resolve the issue. I have figured it out now though, so posting so others can see.
When adding the invoice through the intray MYOB was pre-filling the previous supplier as the names were similar (Automotive Brands Group and AutoPro). I was changing these details, but I guess the system was not recognising it. I made the previous supplier card inactive then uploaded the invoice again. It then detected the new supplier and correclty pre-filled this information instead, then when I clicked create new bill it sucessful warned for the duplicate supplier invoice number :)
