Import error 11
Hi. I do a weekly import into AR Live from Retail Manager (previously a MYOB product). On 22/11/2023 for the first time ever I got an error message #11 when I did the import - which was for 1 record...
Forum Discussion
Hi All,
We are in the same position. We import every day at close of business. these warnings come through intermittantly but seemed to start when we closed out financial year 2023.I have contacted AAAPOS & MYOB and both say that all seems to be in order. My accountant has checked as well and all records are importing and going to correct areas. Just concerning getting warnings all the time. Have a look at reports from yesterday.
Hi SIZECO
Thanks for the detail. Looking at the information, your retail.txt file foe 7/12/2023 has 16 transactions, 6 imported without warnings and 10 with warnings.
No transactions were missed, so what I suggested earlier to JanBQ is incorrect. Normally when an import log shows an error number and no details, this usually points to blank lines at the end of the import file that were skipped.
Your detail shows this is not what is happening. What seems to be happening is for any transaction dated before today seems to be treated as a 'prior year' transaction. Note you have 10 of the 16 transactions with 4 or 6 Dec and 6 dated 7 Dec. Looks like a faulty warning message.
Regards
Gavin
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