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MMMplus1's avatar
MMMplus1
Experienced User
2 years ago

Import Invoices $115.01

Hi

 

Looking for help importing customer Invoices. If the value of Invoice importing is $115.00 - MYOB is importing value as $115.01.

 

Causes pain when customer has their Invoice for $115.00 and paying $115.00

 

The import fields dont care what vales are in columns GST, GST AMOUNT, INCLUSIVE.

 

Just treats amount as GST Exclusive!

 

MYOB can't help - have tried many ways - hopefully someone can help.  Before Covid as not an issue - unsure why it is doing now.

 

Help please otherwise will have to change software......Thank you all who answer - appreciate very much.

 

 

 

GST

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  • MMMplus1's avatar
    MMMplus1
    Experienced User
    2 years ago

    MYOB please make import field GST work. Inclusive or exclusive and allow gross value $115.00 not $115.01.

    • SamaraM's avatar
      SamaraM
      Former Staff
      2 years ago

      Hi MMMplus1 

       

      Sorry to see that no one has offered assistance with your query. This can happen if the invoices you are importing are using the item layout - it will then pick up the inclusive/exclusive preference noted on the item selected in the invoice.   

       

      So I can look into this further, Would you be able to attach a screenshot of the item information, and the invoice after it's imported along with the document you used when attempting to import?


      If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.