Forum Discussion

Mazzii1's avatar
Mazzii1
Contributing User
11 months ago

Import Item Bill Error -32: Item is not bought.

Hello again,   Receving a different error on this bill import, even though I haven't changed a thing from the last few I imported. What does this mean? I have attached the import log and sample csv...
Genreve_S's avatar
Genreve_S
MYOB Moderator
11 months ago

Hi Mazzii1, 


Thanks for reaching out. 

 

Generally, the error logs show the error code and why the import has failed. I checked both files that you've attached. The error said that the "item is not bought". I would suggest opening your AccountRight and checking if the items that are involved in this transaction are being bought. 

 

 

Here is the helpful article Import error log. This would help you understand and read the import logs. 

 

Let us know if you require any further assistance with this. We're happy to help. 

 

Cheers, 

Genreve

  • Mazzii1's avatar
    Mazzii1
    Contributing User
    11 months ago

    Hi Genreve,

     

    Thank you kindly for your response. Yes I already checked that and I've used these items before on a previous bill. So I don't know why these are not importing in. It's got me baffled. 

     

    Cheers.

    • Genreve_S's avatar
      Genreve_S
      MYOB Moderator
      11 months ago

      Hi Mazzii1, 

       

      Thanks for your response. 

       

      May I ask if the items in question are all active? Also, may I ask for a copy of the import file? 

       

      We look forward to your response. 

       

      Cheers, 

      Genreve

      • Mazzii1's avatar
        Mazzii1
        Contributing User
        11 months ago

        Hi Genreve_S 

         

        Yes they are all active. We've only just come over to MYOB in July.

         

        The sample file is in my original post above. Let me know if you can't see it.

         

        Cheers,

         

        Mazzii