Import Receive Payments: Error -4633
Hello, I'm trying to import Receive Payments but am continually getting the below error message: Error -4633: ReceivePaymentEvent_LineSaleEventDoesNotBelongToCard Anyone else encountered ...
Forum Discussion
Hi Luke-SB
The error suggests the sale you are trying to attach the payment to is a different customer to the one making the payment. You will need to provide more info for a meaningful response. This could be due to having duplicate invoice numbers or multiple customers with same name. How are you identifying the invoice, how are you identifying the customer the payment was from? Have you checked the customer on the invoice is the same customer you are using for the payment? Perhaps attach screenshots.
Regards
Gavin
