IMPORTING RECEIVE PAYMENT ERRORS
Hi there, Until recently we have been able to bulk import customer payments. The import when selecting "if the data exists" add import data. But it does not bring in the whole invoice number...
Forum Discussion
Hi Emma1201 , I note that the invoice number quoted in the log (OMI11357) is short by one character. The import process requires invoice numbers to be a maximum of 8 characters, which was the largest invoice number allowed for a long time.
This help topic confirms it:
https://help.myob.com/wiki/display/ar/Import+and+export+fields#expand-Receivepayments
Oh that makes alot of sense.
Is there any function to allow a 9 character invoice import?
Its just that we have a few hundred already in... and need to import their payments.
OR- do you know of a way to edit bulk invoice numbers? eg maybe we can bulk take the a off the end of a group of them?
Thanks for the speedy reply :)
Emma
Hi Emma1201,
Thanks for your post and my apologies for the late response. At the moment, updating invoice numbers in bulk via the import function isn't possible. Editing past invoices will need to be done manually. For future invoices starting with "0000," inputting at least one invoice with a number beginning with "0000" will establish the sequence for consecutive numbers.
Feel free to post again, we're happy to help!
Regards,
Earl
