Hi Kirra27 , do you manually import a text file of invoices generated from another system, or does the other system post them for you via the API?
If you are manually importing them, are you including the invoice number in the list of matched fields, or not. If not, then MYOB would assign numbers based on the last manual invoice entry.
Hi Mike,
Thank you for the reply. We are manually importing, and we auto-match the fields. I've double checked that the invoice number is matching correctly.
Thanks
Kirra
Hi Kirra27 , so if you open the text file on a day where the invoice numbers were incorrect, do the numbers in that file match what was imported?
If they do, then it seems likely to me that the external system picks up the last used invoice number from MYOB before creating the file. So if an invoice is added manually during the day, that is the number picked up, and is used to number the invoices being sent to the txt file.
If all my suppositions are correct, then there's probably nothing you can do about it. Unless you manually provide the last used invoice number to the external system?
Hi Mike,
No the invoice numbers on the text file are different to what was imported.
The external system operates completely independently of MYOB except for the text file that we import.
Thanks
Kirra
