Hi Mike,
Thank you for the reply. We are manually importing, and we auto-match the fields. I've double checked that the invoice number is matching correctly.
Thanks
Kirra
Hi Kirra27 , so if you open the text file on a day where the invoice numbers were incorrect, do the numbers in that file match what was imported?
If they do, then it seems likely to me that the external system picks up the last used invoice number from MYOB before creating the file. So if an invoice is added manually during the day, that is the number picked up, and is used to number the invoices being sent to the txt file.
If all my suppositions are correct, then there's probably nothing you can do about it. Unless you manually provide the last used invoice number to the external system?
Hi Mike,
No the invoice numbers on the text file are different to what was imported.
The external system operates completely independently of MYOB except for the text file that we import.
Thanks
Kirra
Hi Kirra27 , are the invoice numbers in the text file valid numbers to MYOB, ie 8 characters alpha-numeric? (I know you can input longer numbers manually, but the import is limited to 8 characters.
Hi Mike,
Some are 6 characters, some are 7 characters. Is it ok for them to be less than 8 characters, or do we need to make them all 8 characters before importing?
Thanks
Kirra
