Forum Discussion

JulieT's avatar
JulieT
Experienced Cover User
1 year ago
Solved

In Tray not accepting Documents

Morning,

My In-Tray won't accept any documents.  "Something went wrong" warning.  I have closed the system and restarted it to try and reset the error but nothing has helped.

 

Julie

  • Hi @everyone, 

    Thanks for flagging this and for your patience while we sorted it out! Our team identified the issue earlier and can confirm that it has now been resolved. Everything should be back to normal, so feel free to give the uploads another go. If anything else pops up, make sure to reach out to our team directly. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.

    Regards,
    Earl

17 Replies

  • Rhonda2's avatar
    Rhonda2
    Experienced User
    1 year ago

    or you can load the supplier invoice and then link the invoice, it works that way, but its a long way of doing things 

  • michelleicp's avatar
    michelleicp
    Contributing Cover User
    1 year ago

    I'm having the same issue. have restarted MYOB and still the same.

  • Eric3's avatar
    Eric3
    Trusted User
    1 year ago

    I've reset the Account Right Cache but it's still not working.