Forum Discussion

DonnaL's avatar
DonnaL
Experienced Cover User
2 years ago

In Tray not working and documents missing after update to 2023.5

All my in tray documents have disappeared. in tray says loading for a long time before being empty. Can access the intray online in browser and see files are there but cannot view them, just gives er...
Gigi1's avatar
Gigi1
2 years ago

hello 

i was having the same problem until i tried a different way to attach the document to my purhase, i saved the invoice under  Download & dropped it into the "Attachments" and it took it. but i still had to enter the purhase details . 

let's hope they fix this isuue soon. it's taking me too long to process my june invoices. it certainly happenned at the wrong time.

cheers

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