In tray not working forwarded emails
We have and issue with emails going to the intray for which we raised a ticket. The ticket after 3 days was marked as solved but we have had no correspondence about it and it still is not working...
Forum Discussion
I am having the same issues. Has this been resolved for you yet?
I am unsure.
The general answer appears to be that there are password protected PDF's in the in tray.
I had three pdf's - I opened and none were password protected.
Entered them as bills to clear them out.
The next forwarded invoice went in.
I have not had any more come in to email since so I cant say if the processes is working
I am annoyed at suggestions to "check forwarding and rules" as these are ones that were working fine.
Why my outlook rules would suddenly change to stop emails is a mystery to me.
It is more likely to be an issue at MYOB in-tray than a non existent change in rules or forwarding.
