debm
3 months agoTrusted Cover User
In Tray
I'm unable to add any documents to my in tray and I'm also unable to access the current documents that are in there already (there are 41 according to the In Tray icon from the purchases window) Is ...
This status hub link doesnt work
Hey JennaIDEAL
Appreciate the heads‑up on how much In Tray does affect your work. The good news is the In Tray issue has been resolved on our side, so you should be able to get back to it now. If anything’s still playing up, log a support case via My Account so that our team can look up your details and get a proper fix. For the Status Hub login trouble, give this link a go instead. It’s the right path to check current service updates without the password loop.
Cheers,
Doreen
Doreen_P The in tray is still not working and i also put in a support case yesterday morning and have not been contacted. Can you or someone escalate this please, i am going on one week not being able to use it and work back long is effecting my work significantly.
Hi JennaIDEAL,
I can imagine going a week without the In Tray has made things a bit tricky, especially with work piling up. Since you've already logged a support case, you're in the system and our team will reach out as soon as possible to help get things sorted. They'll take it from here and look into what's going on.
Regards,
Sai
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