We are currently experiencing issues with the In Tray
we have employees what are showing different numbers of documents in the in-tray at the same time - some can see 29, others can only see 20
When I checked on our accountants desktop version, if the In Tray is in full screen mode, there are only 20 documents showing in it. When i change the screen size to small, it has 29 documents in it - if I switch back to full screen then I am back to only 20 documents. If I open teh file in the broawser version, it says there are 29 documents
Thanks so much for reaching out! Great questions. Here's a quick update on where we're at with everything, what happens next, and some possible workarounds and options to help you get what you need while we keep building this out.
Logo and Invoices
This one's on our radar, and if all goes to plan, by the end of this month, we're aiming to create a business settings menu in the app. This will let you add your logo to the invoice, change the name or business name that appears on the invoice, and generally customise things to fit your business's branding.
In the meantime, I've just checked in with the team to see if we can manually add the logo to your invoice. There are a few technical things in the background that we need to sort out, but if we can do it, I'll circle back here and get this going for you.
Job Numbers and Tracking Expenses per Job
This is a really solid request, and I know Susan_Solo , our Senior Product Manager, will have some follow-up questions around what you'd like here.
It's possible that you might be ready to graduate to something like MYOB Business Lite, which goes a little bit deeper and lets you do things like this. Check out MYOB Business Lite
We could be wrong, though, and I hope you have a quick chat with Sue to figure out if it makes sense for you to make the jump to something more advanced or if we actually need to rethink how expenses work. Either way we'll be here to help :)
The main reason here is likely the way your computer is showing things on the screen. It's a bit like how adjusting the zoom on your camera changes what you see in a photo—in this case, the display settings are affecting the way your documents are shown.
When you're on full screen, the computer might try to fit more documents on the screen by adjusting their size and layout. But when you're not on full screen, it could be showing fewer documents to keep everything readable and clear.
To fix this, you might want to tinker with your computer's display settings. Check things like screen resolution or scaling options – these settings can influence how much fits on the screen at once.
Please let us know if you require any further assistance with this.
Kindly check the display settings on your computer to make sure that everything is set up correctly. To check it, select Start > Settings > System > Display.
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We are currently experiencing issues with the In Tray
we have employees what are showing different numbers of documents in the in-tray at the same time - some can see 29, others can only see 20
When I checked on our accountants desktop version, if the In Tray is in full screen mode, there are only 20 documents showing in it. When i change the screen size to small, it has 29 documents in it - if I switch back to full screen then I am back to only 20 documents. If I open teh file in the broawser version, it says there are 29 documents
This is very confusing and frustrating
Is anyone else having these issues?
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We are currently experiencing issues with the In Tray
we have employees what are showing different numbers of documents in the in-tray at the same time - some can see 29, others can only see 20
When I checked on our accountants desktop version, if the In Tray is in full screen mode, there are only 20 documents showing in it. When i change the screen size to small, it has 29 documents in it - if I switch back to full screen then I am back to only 20 documents. If I open teh file in the broawser version, it says there are 29 documents
This is very confusing and frustrating
Is anyone else having these issues?
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In Tray Issues","moderationData":{"__ref":"ModerationData:moderation_data:849897"},"body":"
The main reason here is likely the way your computer is showing things on the screen. It's a bit like how adjusting the zoom on your camera changes what you see in a photo—in this case, the display settings are affecting the way your documents are shown.
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When you're on full screen, the computer might try to fit more documents on the screen by adjusting their size and layout. But when you're not on full screen, it could be showing fewer documents to keep everything readable and clear.
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To fix this, you might want to tinker with your computer's display settings. Check things like screen resolution or scaling options – these settings can influence how much fits on the screen at once.
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Please let us know if you require any further assistance with this.
The main reason here is likely the way your computer is showing things on the screen. It's a bit like how adjusting the zoom on your camera changes what you see in a photo—in this case, the display settings are affecting the way your documents are shown.
\n
\n
When you're on full screen, the computer might try to fit more documents on the screen by adjusting their size and layout. But when you're not on full screen, it could be showing fewer documents to keep everything readable and clear.
\n
\n
To fix this, you might want to tinker with your computer's display settings. Check things like screen resolution or scaling options – these settings can influence how much fits on the screen at once.
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Please let us know if you require any further assistance with this.
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Best regards,
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Doreen
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Thanks for the response however the issue is the other way around - less documents show on full screen than when not on full screen
And the issue is not restricted to just one computer, the client has 4 users that also had exactly the same issue as I have had off site
Thanks for the response however the issue is the other way around - less documents show on full screen than when not on full screen
And the issue is not restricted to just one computer, the client has 4 users that also had exactly the same issue as I have had off site
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Kindly check the display settings on your computer to make sure that everything is set up correctly. To check it, select Start > Settings > System > Display.
Kindly check the display settings on your computer to make sure that everything is set up correctly. To check it, select Start > Settings > System > Display.
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Please let us know how it goes on your end.
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Best regards,
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Doreen
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