Forum Discussion

FMC2291's avatar
FMC2291
Experienced User
3 years ago

Inventory Value Rec out of balance

I am finalising my FY21 accounts, however have an issue with the Inventory Value Reconciliation being out of balance. There is a negative amount in the value of one item, although this item has nil s...
  • Yanike_S's avatar
    Yanike_S
    3 years ago

    Hi FMC2291 

     

    I am sorry to hear you are still having issues with your opening inventory balance. Could you send me screenshots via Private Message:

    • Inventory Value Reconciliation
    • Item Register of the item
    • Item information Profile tab
    • Item information Auto build tab

    Note: click on Photos to send me image files. You can take screenshots of the windows by using a snipping tool. In Windows 10 you can use the Windows-key+shift+s.

     

    Once I have received these I will be able to investigate this further for you.

     

    Solved by sending file in for Datafile Repair.

FMC2291's avatar
FMC2291
Experienced User
3 years ago

Hi there, I think I need the script run over my account that clears negative inventory balances. In my case, an item I created and built in Oct 2021 has a negative balance before, I did the build, at 30 June 2021.

 

Can someone please assist? I tried to call support but the wait time was 80+ minutes.

 

Thanks
Frances

  • Yanike_S's avatar
    Yanike_S
    MYOB Staff
    3 years ago

    Hi FMC2291 

     

    Thanks for your post.

     

    Could you please send me your serial number and company data file ID in a Private Message?

    • FMC2291's avatar
      FMC2291
      Experienced User
      3 years ago

      Thank you Yanike, I have just sent you a private message.

       

      Cheers

      Fran

       

      • Yanike_S's avatar
        Yanike_S
        MYOB Staff
        3 years ago

        Hi FMC2291 

         

        I have run those scripts over your file. Let me know if this solved it for you.

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