Forum Discussion

Mark_C11's avatar
Mark_C11
Experienced Cover User
3 years ago

Invoice Numbering Issues

Hi,

 

Seems the latest version of AccountRight (AR) has made changes to the way AR allocates invoice numbers.

 

We have another platform which sends invoices into AR and uses a 2 character Alpha prefix in the invoice number.  This allows easy identification of the invoices coming from that platform.  We also need to be able to continue raising invioices in AR with the the normal AR invoice numbering sequence.

 

Using an alpha prefix previously meant that when raising an invoice directly from AR, it would just continue to use the auto numbering in AR.  Ignoring the alternate sequence of invoice numbers with the Alpha prefix.  To the best of my knowledge (as a long term MYOB user - 20 plus years) this has alway been the behaviour to expect.

 

Since the most recent update, AR now seems to be wanting to continue on with the Alpha prefix.  This presents issues for us, in that if we continue to raise invoices in AR we would be requireRed to adjust the invoice numbering manually, (sounds easy...but it just isn't..and users are unreliable)

 

We are now in a position where it is likely we would have duplicate invoice numbers being created (not a great idea) and or our alternate invoicing platform would not be able to create invoices due to being unable to determine the currrent Alpha prefix number before pushing invoices to AR.

 

Given that there were changes to invoice numbering stated in the latest update (per below) is this an intended or unintended consequence of these changes?

Version 2021.7 is here

New features

  • (When using AccountRight in a web browser) Invoices now support longer alphanumeric invoice prefixes in invoice numbers

 

  • Mark_C11's avatar
    Mark_C11
    Experienced Cover User
    3 years ago

    Hi,

     

    Seems the latest version of AccountRight (AR) has made changes to the way AR allocates invoice numbers.

     

    We have another platform which sends invoices into AR and uses a 2 character Alpha prefix in the invoice number.  This allows easy identification of the invoices coming from that platform.  We also need to be able to continue raising invioices in AR with the the normal AR invoice numbering sequence.

     

    Using an alpha prefix previously meant that when raising an invoice directly from AR, it would just continue to use the auto numbering in AR.  Ignoring the alternate sequence of invoice numbers with the Alpha prefix.  To the best of my knowledge (as a long term MYOB user - 20 plus years) this has alway been the behaviour to expect.

     

    Since the most recent update, AR now seems to be wanting to continue on with the Alpha prefix.  This presents issues for us, in that if we continue to raise invoices in AR we would be requireRed to adjust the invoice numbering manually, (sounds easy...but it just isn't..and users are unreliable)

     

    We are now in a position where it is likely we would have duplicate invoice numbers being created (not a great idea) and or our alternate invoicing platform would not be able to create invoices due to being unable to determine the currrent Alpha prefix number before pushing invoices to AR.

     

    Given that there were changes to invoice numbering stated in the latest update (per below) is this an intended or unintended consequence of these changes?

    Version 2021.7 is here

    New features

    • (When using AccountRight in a web browser) Invoices now support longer alphanumeric invoice prefixes in invoice numbers

     

    • Mike_James's avatar
      Mike_James
      Ultimate Cover User
      3 years ago

      Hi Mark , Tracey_H , the quote from the What's new page appears to be incorrect: "(When using AccountRight in a web browser)...". The desktop program numbering behaviour has changed as well. Numbers of up to 13 characters are now permitted. Perhaps the "what's new" page could be corrected?

      • Mark_C11's avatar
        Mark_C11
        Experienced Cover User
        3 years ago

        Yes Mike_James this would appear to be the case.

         

        I must say I am finding it extremely frustrating that several times now updates have been release which change the behaviours of the system which have been in place for a long time.

         

        This is extremely disruptive to customers who have designed processes around the behaviours that were in play and these all of a sudden change without notice.

         

        The testing regime at MYOB seems to be inadequate

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