Forum Discussion

GMS's avatar
GMS
Experienced Cover User
3 years ago
Solved

Invoice reminder function not accessible

The Invoice Reminder function has not been working for over a week. Is anyone else having the same problem? When clicking on Invoice Reminder a blank screen appears - see attached file. 
  • JoelNZ's avatar
    JoelNZ
    3 years ago

    other reports of it, work around is to open accountright in browser, muddle your way to the reminders and fix there.

     

    Giving them the benefit, hopefully soon accountright on browser will be useable / fully functional and we can all switch to that and ditch desktop version.

SilvanaFCC's avatar
SilvanaFCC
Experienced Cover User
3 years ago

Yes, mine does not work either.  I rang MYOB about it on OCTOBER 3rd, and after a long wait followed by no result I got this message;  (It's now been at least 6 weeks, and it has still not been fixed !)

MYOB Client Support

Hi Silvana

It seems like this is a broad known issue for account right and we are sorry to let you know that there is currently no known workaround for this, and yet still being studied.

However, you may still try to use the browser version in the mean time. We are very sorry for the inconvenience.

 

Thank you.

Regards, 
The MYOB Team 
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