RachNCC
4 years agoContributing User
Invoices deducted from Collection Services Provider payments
Hi there, We have a collection service provider that is handling one of our customers debts and I was wondering how to complete the entries for the payments that have been made to us from the col...
- 5 years ago
Hi DeeKay
The Standard pay fields won't automatically populate unless you have reset the payroll defaults. The only thing I can think of that may cause this is a caching issue. I'd try clearing the cache as per these instructions: Clearing the AccountRight cache
Please let me know if you continue to have problems with this.
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