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getnett1's avatar
3 years ago
Solved

Invoices with an amount already paid

I need to invoice an insurance company $1000 (incl gst)  (for example) but there is an excess payable from the customer to me, of $300 (incl gst).  The Insurance company needs to pay $700 but must se...
  • Tracey_H's avatar
    Tracey_H
    3 years ago

    Hi getnett1 

     

    My apologies, you posted on the AccountRight board so I provided information based on that software. In the newer Essentials platform, if you are using the Services and items layout enter the No of units as a negative and the Unit price as a positive:

     

     

    If you're using the Service layout, enter the Amount as a negative:

     

    Please let me know if you need further help.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.