Traz
2 years agoCover User
Invoicing bouncing back
When I send invoices to a particular client they are bouncing back. Their IT department is asking for SMTP logs from MYOB regarding undeliverable bounceback messages.
Hi Traz,
Thank you for your post and welcome to the Community Forum.
Thank you for flagging this to us. In this regard, if your emails are bounding back, we need to check on the diagnostic code, this diagnostic code will give an indication as to why the email failed as they are based on the recipient's mail server either accepting or rejecting the incoming email. I send you a private message to assist you immediately. Kindly check your inbox.
Thanks,
Cel
Hi Cel
I am having the exact same issue.
Please are you able to help me with that.
Thanks
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