Hi Mike,
We only run one location.
So which report am i supposed to follow? Item Register (detail) report is the one that is showing negative values while the item register window and item register (summary) report are showing the correct values at $0 and 0 on hand?
We have had nothing but issues with this software and our autobuilds - currently have spent weeks having to recost and re-list autobuilds and so many inventory adjustments to get stock levels back and current values back against the individual compnents.
Hi Pro-Am_KP , in this case the report is incorrect, which is rare in my experience. I would look to MYOB to run their multiple inventory scripts first, then see how it looks.
Oh trust me i have tried to get MYOB to run something!
They say they will then nothing changes - just like this mornings episode with them!
Im constantly being told to call or register which i do and i either recieve a run around of no help OR we are told someone will be in contact in which they never do.
The frustrating part - these inventorty issues are costing our business alot of $
P&L is showing higher profits due to the COGS issues MYOB has which results in a higher tax bill.
Hi Pro-Am_KP
While some of their scripts will fix specific issues (some long decimals and some bizarre on hand counts) they rarely address/affect existing transactions, including transactions processed using the incorrect values.
The transactions need to be analysed and corrected. The images provided indicate a problem with the Register Detail report. These are common and errors are caused by a number of things (including but not limited to the use of locations). Some times one invoice with multiple lines for same item will cause an issue. Ignore.
The key 'report' is the Inventory Value Reconciliation Report - this shows the 'real' on hand count and value MYOB is using in the background. If these are wrong, the best way to fix is via an Inventory Adjustment Journal.
See for example these posts where users had similar issues:
https://community.myob.com/t5/AccountRight-Sales-and-purchases/Inventory-Cost/m-p/833447#M92506
Regards
Gavin
Thanks ill have a look - inventory register ect are showing correctly except that one report which is what has me puzzled - its an auto build item and is only built to when an order comes in, we do not keep the built item pre-built and instock.
