Hi soho-99
Welcome to the Community Forum.
As a first point of troubleshooting I would like to check that it's not just a display issue. (The cached information can cause some unexplained reports issues which can be resolved by forcing it to take a fresh copy of the information)
Can you please try the following:
1. Open AccountRight company file in a web browser then run the same report.
2. Close the program, clear the AccountRight cache open the program and run the report again.
If both still does not displays the report correctly, could you respond letting me know if the date you identified of 10 January; was the file migrated or upgraded since that date? Do you still have a copy of that report for comparison?
If you send both reports by attaching them in your reply (redacting any sensitive information or alternatively as a private message) that would help in investigating.
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