Forum Discussion

Busy_Mum's avatar
Busy_Mum
User
9 months ago
Solved

Matching partial payments to one invoice

Hi,   I have a client who has made part payments towards one invoice.  How do I allocate those payments to the one invoice?  I thought I was doing the right thing but MYOB is still showing that the...
  • Princess_R's avatar
    Princess_R
    9 months ago

    Hi Busy_Mum,

     

    Thank you for your post. I'd like to extend you a warm welcome to the Community forum. I hope you find it a great source of information.

     

    If you've received partial payments towards an invoice, you should properly allocate the payments to the invoice to ensure accurate accounting. If you've already made payments but the system still shows the full amount as owing, it might be due to not recording the payments correctly. You can record full or partial payments through the receive payments window. Please refer to this Help article that has detailed information to assist with this.

     

    Please let me know if you require any further assistance with this. I'm happy to help.

     

    Cheers,

    Princess

Princess_R's avatar
Princess_R
MYOB Moderator
9 months ago

Hi Busy_Mum,

 

Thank you for your post. I'd like to extend you a warm welcome to the Community forum. I hope you find it a great source of information.

 

If you've received partial payments towards an invoice, you should properly allocate the payments to the invoice to ensure accurate accounting. If you've already made payments but the system still shows the full amount as owing, it might be due to not recording the payments correctly. You can record full or partial payments through the receive payments window. Please refer to this Help article that has detailed information to assist with this.

 

Please let me know if you require any further assistance with this. I'm happy to help.

 

Cheers,

Princess