Missing customer invoice - URGENT PLEASE
Good morning We have entered a customer invoice today in Account right Sales and printed the invoice however the invoice is not showing in MYOB Do you know why this has happened thanks Lily
Forum Discussion
Hi LilyUltimate,
Thank you so much for your post and my apologies for the late response.
If you're dealing with a large volume of invoices and need to streamline your search, consider using the customer or invoice number as filters to refine your results.
If, after this, you're still unable to locate the specific invoice, I recommend checking the "Journal security audit" report. This report can provide a trail of actions, allowing you to verify if the invoice was deleted or edited.
Please keep me posted on your progress, and don't hesitate to reach out if you need further assistance. Your feedback is important to us.
Regards,
Earl
