Forum Discussion

Alex_Int's avatar
Alex_Int
Experienced User
9 months ago

Monthly cost overcharged

Hi there,

I recently received monthly 2 invoices that were direct debited, however it appears I have been charged for too many employees. One business is normally 1 and the other 2 employees, but I've been charged for 2 and 4 employees. Thanks, Alex 

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    9 months ago

    Hi Alex_Int,

    Thank you for your post, and I apologize for the delayed response. In this situation, we recommend contacting our MYOB Support directly through the following help articles: MYOB Support and Getting help and support

    Feel free to post again, we're happy to help!
    Regards,
    Earl

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