Moving to Online
We have 2 MYOB accounts and we are paying for online modules for both. Unfortunately one of them is online and the other is not. Can someone help? I don't want to share more details on public pla...
Forum Discussion
Hi
Thank you for reaching out.
When i login to MYOB and click online, i can see only one account listed - please refer to attached screenshot.
Hi MaroniteV,
Thank you for providing the screenshot, and I apologize for the delayed response. It appears that the email address you're using is associated with only one company file. To gain access to the other company file, kindly request the owner or administrator to extend an invitation for you to join.
Keep me posted on the progress.
Regards,
Earl
Hi Earl
I don't know who the admin is. Please help us keeping them together. Or, advise how that can be done
thank you
Hi Earl
Now I can see Convent listed online. Unfortunately I need the highlighted Yellow in 'capture' file online, not the one in 'capture 1'
Please help.
Hi MaroniteV,
Thank you for the response.
I'm sorry to hear about your difficulties finding your Administrator. I will send you a private message to collect more information to check this.
In the meantime, feel free to post again in the forum if you require any other assistance.
Thanks,
Genreve
