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Fatima2's avatar
Fatima2
Experienced User
3 years ago

MYOB ERROR | MYOB.Huxley.API.HuxleyApplicationException

Hi There, Have been experiencing an error with MYOB today. Currently not allowing us to import sales data and forcing a restart of MYOB. In the error log there is no specific error code, however the f...
  • Komal_S's avatar
    Komal_S
    3 years ago

    Hi Fatima2 

    If there are some formatting issues within the .csv file, it would be best to change the format, sometimes saving the .csv files to a different location or changing the file name can work as well. That said, if there are any other changes to it, we will post an update. 

Fatima2's avatar
Fatima2
Experienced User
Thank you. Changing the file to .txt has worked for this instance. However, we will need a solution to continue importing .CSV files, as it is a daily function we utilise. Could this please be looked into over the long term, it poses a great inconvenience to add the additional step of creating a tab delimited file each time we need to import data. Your assistance is greatly appreciated.
Komal_S's avatar
Komal_S
MYOB Staff
3 years ago

Hi Fatima2 

If there are some formatting issues within the .csv file, it would be best to change the format, sometimes saving the .csv files to a different location or changing the file name can work as well. That said, if there are any other changes to it, we will post an update. 

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