Forum Discussion

Carmel5's avatar
Carmel5
2 years ago

MYOB Need to send Tax Invoices to customers

MYOB as I am only the Bookkeeper and not the business owner, it appears that I cannot get the TAX INVOICE form the My.myob location that you put it into.  I have wasted an hour trying to login and fi...
Celia_B's avatar
Celia_B
MYOB Staff
2 years ago

Hi Carmel5 

 

Thank you for your post. I'd like to extend you a warm welcome to the Community Forum, I hope you find it a valuable resource.

 

I understand that you were not able to get the Tax Invoice from My.MYOB. Generally, the primary contact can access their MYOB invoices in MY.MYOB account and selecting My Account>>Invoices after logging in. You mentioned that you were not the owner of the business, I would recommend that, if you were not listed as a Primary Contact on this file you may contact your administrator and ask to add you as a primary contact so you can have access to the Tax Invoice. You can send me the details on your account by Private Message so I can investigate this. 
 

kindly send me a Private Message with this details:

  • Serial Number 
  • Business Name
  • Your first and last name
  • Email address associated to this account. 

Note that sensitive information cannot be posted in the Forum. 

 

I will wait for your response. 

 

Thanks, 

Cel

 

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