Forum Discussion

MichaelCondie's avatar
6 days ago

MYOB Purchase Order Terms Default to COD

Hello,

 

Finding MYOB very frustrating. 

 

  • When using MYOB AccountRight Online. When creating and issuing Purchase Orders. The Payment Terms are always set as COD.
  • When using the MYOB AccountRight App. The purchase order payment terms reference the supplier Card file - which appears to be OK.
  • We have multiple people in our business who only use the online version. 
  • I find this is something that is critical on a purchase order and is very dangerous if our suppliers hold us against the terms on the Purchase Order.
  • This has been this way for a while now.
  • MYOB what are you doing to fix this issue or do we need to use XERO???
  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator

    Hi MichaelCondie,

     

    The browser version doesn't default to the card file's terms because it currently lacks access or support for those terms. The development team is actively working on making the browser version as feature-rich as the desktop version, one step at a time. This feature is already logged for future improvements but is currently not a priority. 

     

    In the meantime, feel free to create a new thread if you need any other help.


    Thanks,
    Genreve

    • SDuddy's avatar
      SDuddy
      Experienced User

      How can referencing supplier terms NOT be a priority, for accounting software?

  • SDuddy 100%, I cannot believe this is not high on the priority risk. We did not even realise the terms were not correct. So had been sending lots of Purchase orders with incorrect terms. Which suppliers could hold us against.

    Any other users that find this an issue please leave a comment so we can get traction on this.