Forum Discussion
Thank you. Can you please advise how to change terms so that a May Invoice will show on bottom of statement as overdue when I send statements out in July - currently not working. How do I check how terms are setup as have gone into card file and they are setup exactly as stated above.
Hi Rebecca711 ,
There is a chance that the setup for the card is not the same terms used in the invoice. You can check the invoice individually by opening it and clicking the blue arrow next to terms beside the name of the customer. Additionally, you can read through the article 'Credit Terms' to understand how the function works.
In the meantime, feel free to create a new thread if you need any other help.
Thanks,
Genreve
- Rebecca7111 year agoExperienced User
Hi Genreve,
See below, setup as per your instruction above how it should be and still doesnt show May Overdue in Statement, is it a possibility that I need to change the terms so that if using Months on statement it will actually show as overdue
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