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justine222's avatar
justine222
Trusted Cover User
3 years ago
Solved

Sending automatic statements via MYOB

Quick question - when sending a statement to a client via MYOB is there a way to have proof of email sent (i.e. shown in my sent items in my email or to be cc'd in)? Would like proof of what's been sent in case of issues with clients saying they've not received an email.

 

Thanks, Justine

  • Komal_S's avatar
    Komal_S
    3 years ago

    Hi justine222 

    If you're using online email functionality, there would not be a proof of activity. If you untick "Send emails using AccountRight", the emails can go out directly via Outlook and would be in the Sent box.


    Please feel free to reach out if you have further questions on this. 

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  • Komal_S's avatar
    Komal_S
    MYOB Staff
    3 years ago

    Hi justine222 

    If you're using online email functionality, there would not be a proof of activity. If you untick "Send emails using AccountRight", the emails can go out directly via Outlook and would be in the Sent box.


    Please feel free to reach out if you have further questions on this. 

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