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jessicajpl's avatar
jessicajpl
Member
2 years ago

mystery credit balance on expense

Hi I am reviewing the client's MYOB account and discovered that is 1million in credit balance on COGS . it is  from an invoice #00111141 see the attahced . But the invocie itself has no issue at all ...
Genreve_S's avatar
Genreve_S
MYOB Moderator
2 years ago

Hi jessicajpl, 


Thank you for pointing this information out. My apologies for the delayed response. 

 

I will send you a private message to collect more information regarding this concern. 

 

In the meantime, feel free to create a new thread if you require any other assistance.

 

Thanks,
Genreve

 

Genreve_S's avatar
Genreve_S
MYOB Moderator
2 years ago

Hi jessicajpl, 

 

I hope you are well today. I'm just following up regarding your concern. I sent you a private message on Tuesday, but I haven't received any responses. 

 

Let us know if you require any further assistance. 

 

Thanks,
Genreve

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    2 years ago

    Hi jessicajpl, 

     

    We will close this case as we haven't received any updates regarding your concern. 

     

    Feel free to create a new thread if you require any other assistance. 


    Thanks,
    Genreve

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