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karen-bomac's avatar
karen-bomac
Experienced User
2 years ago

Negative item quantity

Good afternoon   I found a post with the same problem, but it is no longer able to be commented on. I think this might be one that requires a script from MYOB side, hopefully the right person will ...
karen-bomac's avatar
karen-bomac
Experienced User

Thanks Earl

 

Last four of the serial number are 8271.

 

Company file number just appears to be 1, unless I'm looking in the wrong place.

 

Thanks

Karen

 

Earl_HD's avatar
Earl_HD
MYOB Moderator
2 years ago

Hi karen-bomac 

Thank you so much for this. I've successfully sun an online script over your file to fix this issue.

Please do let me know how you go.
Regards,
Earl

  • karen-bomac's avatar
    karen-bomac
    Experienced User
    2 years ago

    Thanks Earl

     

    I've cleared the cache and restarted again, but the same quantity is still showing. Is there something further I need to do from my end?

     

    Thanks

    Karen

    • Earl_HD's avatar
      Earl_HD
      MYOB Moderator
      2 years ago

      Hi karen-bomac 

      Thanks for trying. Can you please try to logout then log bank in?

      Regards,
      Earl

      • karen-bomac's avatar
        karen-bomac
        Experienced User
        2 years ago

        I have, several times but still seeing the same qty for that item in my inventory.

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