Negative item quantity
Good afternoon I found a post with the same problem, but it is no longer able to be commented on. I think this might be one that requires a script from MYOB side, hopefully the right person will ...
Forum Discussion
Hi karen-bomac
Thank you so much for this. I've successfully sun an online script over your file to fix this issue.
Please do let me know how you go.
Regards,
Earl
Thanks Earl
I've cleared the cache and restarted again, but the same quantity is still showing. Is there something further I need to do from my end?
Thanks
Karen
Hi karen-bomac
Thanks for trying. Can you please try to logout then log bank in?
Regards,
EarlI have, several times but still seeing the same qty for that item in my inventory.
Hi karen-bomac
From experience, I can tell you MYOB's script addresses some of the long decimal issues, but not all. Where the long decimal is a single amount, their script will fix it. However when it is caused by a combination of numbers, their script won't as it doesn't detect these. I had a user contact me after MYOB ran the script 6 times to no avail. I referred this to a MYOB specialist who identified and fixed the problem. However until MYOB fix the actual software causing the problem, the issue may well re-occur. So best to put pressure on MYOB to fix. If you want contact details for specialist if MYOB cannot or will not fix, send me an email.
Regards
Gavin
