not able to write off bad debt
We have been trying to write off bad debt. We have followed the tutorials, checked the forums and nothing is working as it should. What are we missing. We can see the invoice htat needs to be writt...
Forum Discussion
Hi lizzylou48
Welcome to the Community Forum. I'm happy to go through the steps with you, were these the instructions you mentioned finding and following: Accounting for bad debts?
If you could take a screenshot of the negative invoice and the returns and credits screen? That way I can reproduce the steps and see if I can work out what's going on.
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