Hi , when I write off a bad debt, it does not give me the option to choose the Bad Debts Written Off expense account.
I have followed the process of creating a negative invoice and allocated it to the correct invoice.
Do I have to do a general journal entry to debit the Bad Debts Written Off expense account. ?
Thanks
Thanks. That wasn't the problem as I had a Bad Expense account.
The solution was that I needed to select the "Serivce" invoice layout which has an account field.
Hi Casrom
Have you created an account for that Bad debt? If not, one can be created via Accounts>>Accounts List>>Expense and select New. You would need to give the account a number and name. Once that has been created you would be able to generate a credit note (negative invoice) for that customer and select that bad debt account as the account on the transaction.
Check out Help Article: Accounting for bad debts for more information on that process.
Thanks. That wasn't the problem as I had a Bad Expense account.
The solution was that I needed to select the "Serivce" invoice layout which has an account field.
