Forum Discussion

CalypsoLin's avatar
CalypsoLin
Experienced Cover User
4 years ago

Pay now missing

Hi, I have set up online payments but when I email to my customers the pay now button is missing.  

 

Any suggestions on what else I can try to get this to work? 

  • Komal_S's avatar
    Komal_S
    4 years ago

    Hi CalypsoLin 

     

    Generally, this can be resolved by unticking the Online payments option on the invoice, ticking it again, and then resending the invoice. If the Pay now button still does not appear, send us your serial number by Private Message so we can check the settings from our end. 

  • Komal_S's avatar
    Komal_S
    MYOB Staff
    4 years ago

    Hi CalypsoLin 

     

    Generally, this can be resolved by unticking the Online payments option on the invoice, ticking it again, and then resending the invoice. If the Pay now button still does not appear, send us your serial number by Private Message so we can check the settings from our end. 

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