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TyperightServic's avatar
TyperightServic
Contributing Cover User
4 years ago
Solved

Payment methods - how to either delete or make inactive

Hi all,   I know how to actually delete a payment method however one of my clients has multiple payment methods which they don't use (although at some stage each and everyone has been used hence ca...
  • Jemar_C's avatar
    Jemar_C
    10 months ago

    Hi ann75,

     

    Thanks for your post. I can see that the Payroll Finalization report doesn't match with Payroll Register Summary. This usually happen when an employee's pay history has been manually changed in their contact record. This might have occurred if you started using payroll part-way through the payroll year, and you've entered your employees' year-to-date payroll totals. This can be fixed by sending an update event. Please check this link for the instructions on how you may run an update event.

     

    Feel free to write a post if you need further assistance.

     

    Cheers,

    Jem

Komal_S's avatar
Komal_S
MYOB Staff
4 years ago

Hi TyperightServic 

 

Unfortunately, if the payment method you are trying to delete has been used on a transaction it isn’t able to be deleted and will produce an error message if you try and delete the payment method. The only workaround is altering the name of the payment method by putting z as you already mentioned.


Please feel free to post should you have further questions or suggestions. 

TyperightServic's avatar
TyperightServic
Contributing Cover User
4 years ago

Thank you Komal_S that's what I thought just unfortunate that they still show in list, guess will just need to educate users more lol.

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methods - how to either delete or make inactive","id":"message:733401","revisionNum":1,"repliesCount":2,"author":{"__ref":"User:user:12905"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:Sales_and_Purchases"},"conversation":{"__ref":"Conversation:conversation:733401"},"readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:733401"},"body@stripHtml({\"truncateLength\":200})":" Hi all,   I know how to actually delete a payment method however one of my clients has multiple payment methods which they don't use (although at some stage each and everyone has been used hence ca...","body@stringLength":"545","rawBody":"

Hi all,

 

I know how to actually delete a payment method however one of my clients has multiple payment methods which they don't use (although at some stage each and everyone has been used hence can't delete them off) and would like to have only 3 or 4 showing.  I was wondering if there is any way to make them inactive (besides putting a Z in front as this still shows on the list) so that their staff can only choose either Cash, Card, Cheque, Online.

 

Thanks for any help

 

Ann

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Thank you Komal_S that's what I thought just unfortunate that they still show in list, guess will just need to educate users more lol.

","body@stringLength":"141","rawBody":"

Thank you Komal_S that's what I thought just unfortunate that they still show in list, guess will just need to educate users more lol.

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url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 5%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,24A12,12,0,1,0,0,12,12,12,0,0,0,12,24Zm1.82-10.71a1.2,1.2,0,0,0-1.2,1.2v4.2h-3s0-7.2,0-7.8h3v.89A3.72,3.72,0,0,1,15,10.91c1.78,0,3,1.29,3,3.78v4H15v-4.2A1.2,1.2,0,0,0,13.82,13.29ZM6.91,9.69h0A1.47,1.47,0,0,1,5.4,8.2,1.44,1.44,0,0,1,6.93,6.75a1.47,1.47,0,1,1,0,2.94Zm1.51,9h-3v-7.8h3Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .instagram a:before {\n background: 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Hi TyperightServic 

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Unfortunately, if the payment method you are trying to delete has been used on a transaction it isn’t able to be deleted and will produce an error message if you try and delete the payment method. The only workaround is altering the name of the payment method by putting z as you already mentioned.

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Please feel free to post should you have further questions or suggestions. 

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Hi  

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\n

Unfortunately, if the payment method you are trying to delete has been used on a transaction it isn’t able to be deleted and will produce an error message if you try and delete the payment method. The only workaround is altering the name of the payment method by putting z as you already mentioned.

\n


Please feel free to post should you have further questions or suggestions. 

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