Forum Discussion

Jillus's avatar
Jillus
Experienced Cover User
3 years ago
Solved

Payments into system are double recording on same invoice

Since upgrading to the new version of MYOB 2022.2, we have had many payments received be automatically doubled up when recording.  Eg: Invoice = $33.20, payment entered for that amount, but when reco...
  • Jillus's avatar
    Jillus
    3 years ago

    Hi Kormal

     

    Just updated yesterday, will let you know if it reoccures.

     

    Jill

Komal_S's avatar
Komal_S
MYOB Staff
3 years ago

Hi Jillus 


In that case, can you please take a screenshot of the History window of the payments for one such invoice and send it by Private message so we can investigate what's causing this. 

Jillus's avatar
Jillus
Experienced Cover User
3 years ago

I have emailed them, thanks Kormal

 

Jill

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