Forum Discussion

Jillus's avatar
Jillus
Experienced Cover User
3 years ago

Payments into system are double recording on same invoice

Since upgrading to the new version of MYOB 2022.2, we have had many payments received be automatically doubled up when recording.  Eg: Invoice = $33.20, payment entered for that amount, but when reco...
  • Jillus's avatar
    Jillus
    3 years ago

    Hi Kormal

     

    Just updated yesterday, will let you know if it reoccures.

     

    Jill

Komal_S's avatar
Komal_S
MYOB Staff

Hi Jillus , nduro 

 

This issue was raised with the team earlier, and they implemented a fix in the 2022.6 for impacted customers. Can you please try upgrading your version to 2022.6 (if you're using Server edition) and update this thread if the issue is experienced in the latest version as well? 

Jillus's avatar
Jillus
Experienced Cover User
3 years ago

Hi Kormal

 

Just updated yesterday, will let you know if it reoccures.

 

Jill

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