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jhp's avatar
jhp
Experienced Cover User
2 years ago
Solved

Preferences location in cloud version

Hi,

 

Where would I locate settings / preferences in MYOB Accountright online to stop my invoice numbers duplicating ?

 

I have gone through each of the menus items on the right had side under the company name and there is nothing that allows me to select a warning for duplicate invoicing as there is on the desktop verison....and I cannot find any instructions on MYOB to direct me where I can locate settings / preferences.

 

I have the warning selected on my desktop version under preferences, however the online version is allowing me to enter duplicate numbers.

  • Komal_S's avatar
    Komal_S
    2 years ago

    Hi jhp 


    It's not currently possible to set up a preference for warning duplicates in the browser version and these can be specified in the desktop app only. We are also aware that despite setting this in the desktop app, it's not applied to the browser and we are working on fixing this problem in future releases. We apologise for the inconvenience that this may have caused.

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  • Komal_S's avatar
    Komal_S
    MYOB Moderator
    2 years ago

    Hi jhp 


    It's not currently possible to set up a preference for warning duplicates in the browser version and these can be specified in the desktop app only. We are also aware that despite setting this in the desktop app, it's not applied to the browser and we are working on fixing this problem in future releases. We apologise for the inconvenience that this may have caused.