Pricing error on AUto-build report

Hi Lav8,
 
Thank you for updating us and for providing the screenshot of your concern. 
 
I've run a different script that should resolve the error. Could you please check to see if you are still encountering the same error? Could you please check if you are still having the same error? 
 
 
Let me know how this goes and if we can provide any further assistance here on the forum. 
 
Cheers,  
Leneth

Hi Leneth_A ,

I can't sign in to the MYOB. Sign in page keep getting repeated. Can't progress further.

Regards,

Lav Patel

Hi Leneth_A ,

The problem is still there nothing chnaged yet.

Regards,

Lav

Hi Lav8, 
 
We are sorry that you cannot sign into your account. We are aware that some clients have experienced difficulties logging in to their accounts. We are actively monitoring this matter, and I have included your feedback in our observations. For your reference, you can always check our MYOB hub page for updates and further information. 
 

Thank you for your understanding and continued support. Feel free to post again anytime you require further assistance.

Cheers,  
Leneth

Hi Leneth_A ,

Issue with loggin in has been solved now.

Thanks for that.

There is still price issue with a code(000335). Still can't figured it out.

Check the images on the above post for the code and "NA" error in price.

Please help to resolve.

Regards,

Lav 

Hi Lav8, 
 
Thank you for getting back to us and for providing the screenshot of the error. We apologize for the delay in responding. We appreciate your understanding during this time.
 
It appears that the scripts we run do not function properly when someone is actively working on the file. Could you please confirm when you will be finishing your work so that I can schedule the scripts to run when there is no one actively using the file?
 
 
Feel free to post again anytime you require further assistance. 
 
Cheers,  
Leneth

Hi Leneth_A ,

Thanks for getting back.

Our company operation hours are 5am to 6pm (Sydney Time, AEST). Please run script outside these time frame.

Regards,

Lav Patel

Hi Lav8, 
 
Thank you for that information. I have arranged to run a script over your company file. Could you please check if it is now working? 
 

Please do not hesitate to post again if you need help in the future. 
 
Cheers,  
Leneth

Hi Leneth_A ,

Error is still there as it is.

I restart the MYOB before checking for error.

We had a negetive quantity on hand in earlier year. If its make any difference.

Please see attched image.

Regards,

Lav Patel

Hi Leneth_A ,

I have check again the error. It still not resolved.

Regards,

Lav Patel

Hi Lav8,

Thank you for getting in touch, and I apologize for the delay in my response. After reviewing the case, it appears that we can address the issue by running an online script on your file. To minimize disruption, I'll schedule the script for after 6pm (Sydney Time, AEST) when the Company File is not in use. We will keep you updated on the progress. If you have any further questions or concerns, please feel free to let us know.

Regards,
Earl