PRINTING INVOICES
The first: appears to have started with our latest version upgrade to AccountRight and means that some customers are no longer able to reprint or email invoices which are in a locked period. I wo...
Forum Discussion
I am having the same problem, I cannot email or print invoices in the locked period.
It is ridiculous to have to 'unlock' the period every time I need to send out any overdue invoices.
Can this please be addressed ASAP.
Hi cramptons,
I totally get how much hassle it must be to have to unlock the period each time you need to send out those overdue invoices. Our team is still investigating this issue and working toward a solution as soon as possible. I have also added your account as one of the impacted for documentation purposes. In the meantime, you could try to print or email invoices from the browser.
Feel free to get in ouch if there's anything else I can assist you with.
Cheers,
Princess
