bazzamed
5 years agoExperienced User
Printing or emailing customer statements showing incorrect ageing
I have attached 2 statements (same customer) with two different statement dates. As you will notice the ageing has changed from current(statement date 30-11-20) to 30 days overdue(statement date 1-12...
- 3 years ago
Hi rksharma2708
Thanks for your post. When producing a payslip for an employee the system will look at the card information to pull the necessary information. In the case of hourly rate and annual salary, these values will be pulled from the current values listed on the card. This does mean that if you are re-printing past payslips it may show the incorrect information as it will be reporting those fields as they are now, not what they were previously.
If you are needing to show that historical information you could look at updating the card information to be the old information, create the payslip and then update that information back.